Barrett Distribution is a 3PL that understands our clients. With Dedicated Facility solutions, we provide tailored services so customers operate at their full potential. The case study below showcases how our Northeast distribution center was customized to meet a variety of challenges.
Best Buy is a multinational retailer of technology and entertainment products and services with a commitment to growth and innovation. The Best Buy family of brands and partnerships collectively generates more than $40 billion of annual revenue. Barrett provides Northeast distribution and other outsourced supply chain solutions for all Best Buy major appliances including TVs, washers, driers, refrigerators, and ranges for the entire Northeastern region.
Design → Facility layout and material handling equipment was optimized to facilitate high value products and demanding work streams -- coupled with supporting time-critical transportation hand-offs.
Build → Leased, fixtured and ramped-up the Northeast distribution center to support Best Buy's strategic fast market entry. Project manager facilitated the preparation of all physical assets working in conjunction with the transportation component of the solution.
Implement → Startup was effectively managed through a detailed project plan that tracked milestones. Contingencies were established due to the speed at which the implementation proceeded.
Manage → Established baseline activity performance while at the same time providing Best Buy with first-ever key performance indicators for their DDC operations. Results reviewed internally and with the customer on a daily basis. Operations team executed on the productive flows established at the design phase, which provided the ability to handle spikes, interface with home delivery and installation teams while maintaining a high level of accuracy and service.
Continuous Improvement → Measuring and managing performance through key operating metrics allowed us to establish baselines and track improvement. Best Buy has recognized Barrett's superior performance in managing the Special Order Distribution and Delivery operation per the following: