Fulfillment & Third Party Logistics Blog

Omni-Channel Fulfillment: Three Ways to Improve Reverse Logistics

Going forward is fairly, well, straightforward.  Whether it’s driving or running; or something more involved like making an online purchase.  With the former you have vision and a direct, natural route to where you are going.  And with the latter, you are performing a familiar, explicit transaction.  But if you try and do either backwards, it easily becomes complicated.  This is especially true for reverse logistics and omni-channel fulfillment.  In fact, the typical forward logistics of managing these platforms and transactional demands can be a challenging ordeal, reversing it makes it even more complex. 

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Retail Omni-Channel Logistics: Improving Warehouse Space and Fulfillment

Retail Omni-Channel Logistics: Improving Warehouse Space and FulfillmentThinking outside the box has become a cliché statement.  It’s still important but has become so overused it has almost lost its meaning.  However when it comes to warehouse optimization and supply chain efficiency, it may be the most appropriate thing to say.  Thinking outside of the box, specifically, what is under, over, and next to the box can provide the opportunity to address the speed and demand of omni-channel logistics.  Rack, shelving, and storage space has become the next frontier for fulfillment centers.  While it brings new challenges like maximizing space and worker safety, it also offers opportunities for new cost savings and efficiencies. 

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Retail Omni-Channel Logistics: What Does Macy’s News Mean?

Sometimes when giant corporations make an announcement or negative information is made public it can essentially show that the “writing is on the wall” for the industry.  The accounting fraud perpetuated by Enron that made headlines in 2001 led the way for other major economic scandals from Worldcom and Tyco.  The recent news from Macy’s, while not scandal related, could signal lead the way for similar changes in their industry. The retail giant recently announced that they would be closing dozens of brick and mortar stores around the country.  However, while it could be assumed that this is a red herring for major retail outlets, quite the opposite is true.  In November and December of 2015 macys.com and bloomingdales.com had 17 million orders.  This was a 25% increase over the same time period in 2014.  A recent article from Multichannel Merchant details what Macy’s recent announcement means for the state of omni-channel logistics.  Click this link to read more about omnichannel logistics.

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Omni-Channel Customer Delivery Best Practices

The more options consumers have, the more channels are created inside of the supply chain.  A new sector known as omni-channel logistics has risen as a response to e-commerce platforms and companies’ corresponding responses to the customer demand for cheaper and more convenient alternatives.  Omni-channel logistics was developed from the decades old model of multi-channel logistics (stores, catalogs, phone orders).  It was designed with the goal to deliver products based on customer needs, not location of inventory.

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Omni-Channel Logistics: Strategic Value From 3PLs

Capgemini recently reported that 72% of businesses intend to increase the amount of outsourced logistics services in the future.  A key catalyst behind this growth is the change in consumer demands and the increase in the amount of data being collected.  While this presents a great opportunity for both the companies and the 3PLs alike, it is also important for outsource logistics providers to deliver strategic value.  A recent article from Eye For Transport details how the emergence of omni-channel logistics is forcing retailers and manufacturers to adapt.  Read the article here.

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Omni-Channel Logistics: Answering Demands with Ship-From-Store

Technology has given us the ability to do just about anything from anywhere. From watching the latest “Game of Thrones” in the carpool lane to answering emails from the golf course, the way we use our unlimited access varies from person to person, much like the way we study, find and shop for products. However, one thing we all have in common (and technology may be partly to blame) is that we are busier than ever before. Because of this companies are creating new ways to push their product to you. Popular methods that are gaining traction are “ship-to-store” and “ship-from-store”. A recent article from Logistics Viewpoints explains how this is yet another example of omni-channel distribution. To read more, click here.

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Retail Logistics: 5 Facts about Omni-Channel Fulfillment

They’re on the backs of baseball cards.  They help us determine fact from opinion and myth from reality.  Whether it’s the EPA regulated fuel efficiency rating of a new car or settling an argument between who’s the better quarterback, Peyton Manning or Tom Brady, statistics carry a lot of weight.  While numbers personify trends, they can also be used to steer conversations and prove points.  One thing that you can’t be steered away from is the growing prevalence of omni-channel retail distribution.  Just as statistical knowledge can help prove your point in those Sunday afternoon gridiron debates, statistics can help you understand and navigate the new challenges of retail logistics.  Here are 5 facts and stats about omni-channel and its impact on retail.

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