The Health and Beauty Supply Chain: Designing the Best Team

With the Super Bowl over, college football national signing day in the rearview mirror and only days left until pitchers and catchers report, there is a big focus on team building in the sports world.  With projections and predictions based on staff chemistry, talent and management, the importance of designing a team with the goal of winning a championship cannot be denied.  The same is true for health and beauty product logistics.

Discovering the right mix of talent, ability and character is necessary to meet the new challenges of this increasingly competitive and demanding industry.  Enhancing team performance, whether it’s within a single department, a division or the entire organization, it all begins with the right personnel.    Here are 4 areas to focus on when hiring and organizing teams to meet your supply chain goals.

1.) Leadership: Having the right people in place to “steer the ship” can be the difference between success and failure.  Even if it is a staff of peers, selecting the right point person is critical.  In fact, A 2011 HCM Advisory Group study shows that 44% of companies expect to increase total spending on leadership development.

2.) Communication: A clear objective, along with the latitude and resources to achieve it, are essential for any team.  Understanding the context of the task and communication preferences of the executive level are helpful.  These elements can prevent your team from working on a solution to the wrong problem.

3.) Personality: More companies are finding success in hiring people that possess traits that can’t be taught.  Hiring for attitude and training for skill avoids the problems that can arise with trying to fit a square peg into a round hole.  Combining people that ask questions and view a project as a challenge instead of a problem can greatly influence positive outcomes. 

4.) Testing: Testing to identify desired personality traits, as well as training to increase applicable supply chain skills, should be a factor in your team design.  This closes the gap between people who want a job and people who can simply do a job.  The Myers-Briggs personality test and DISC behavioral assessment are both evaluations that can provide information on how someone will work within a unit.  It also gives you feedback on how to structure and balance different strengths to meet appropriate goals.

The growth of options for consumers is making the health and beauty sector more competitive.  While the hectic pace and complex systems of supply chain management make team organization a difficult task, the ability to harness the power of a team can be a key differentiator.  For over 70 years, the team at Barrett Distribution Centers has designed and implemented supply chain solutions.  For more information, click here.