Customized Solutions, Proven Performance

Background and Service Philosophy

Barrett Distribution Centers is a third party fulfillment, storage, transportation and warehousing company headquartered near Boston, Massachusetts. Under the same family ownership since 1941, Barrett’s management team is focused on delivering superior distribution services to both our customers and their consignees. We are focused on our core business – regional third party distribution center management.

We strive for continuous improvement in customer satisfaction through employee empowerment and measurement of key metrics. We have a thorough screening process in place for all personnel to insure that they meet our customer service, productivity, and accuracy standards. We have a quality control/safety committee in place, which monitors the performance and safety levels maintained by our employees on a monthly basis.

Our commitment to customer satisfaction goes beyond internal measurement and training. We measure our customer satisfaction levels from our customers’ perspective and use this feedback to improve our performance. We work with our customers to determine their reporting requirements. We analyze the information prior to reporting to our customers, and provide a management discussion and summary with each report.

Barrett Distribution wants to be your outsourced logistics partner. Our team is focused on delivering superior distribution services, warehousing services, fulfillment services, and transportation services to you and your customers in Boston, Massachusetts, and throughout the Northeast. We deliver this superior service through the following processes: